Contact Us

For inquiry by phone or email, please contact us from the followings.

Information desk

For inquiry by phone

【Reception time(Japanese time)】 9:00 to 12:00, 13:00 to 17:30 (except Saturdays, Sundays and public holidays, and our holiday such as New Year’s holidays)

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For inquiry by email

For inquiry by email in 24 hours, use the following email formular.

Email formular for inquiry
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Handling of personal information

Vixen Co., Ltd. (referred to as “Vixen” below) recognizes that protection of personal information fundamental in management and is one of our social responsibilities. In order to attain this responsibility, Vixen will make an effort to protect any personal information under the thorough company management by obeying the policy statements below.
Collection of Personal Information
Regarding an aquisition of personal information, Vixen will clarify the purpose of use and obtain the data by appropriate means.
Purposes of Use of Personal Information
Personal information obtained by Vixen will be used for the specified purpose only.
Personal Information Management
To prevent any unauthorized access, leakage, loss, destruction, or falsification of personal data, an appropriate and secure management policy will be stated.
Non-disclosure of Personal Information
Personal information obtained by Vixen will not be offered, disclosed, or transferred to the third party except under the circumstances stated below.
In case there is an advance approval or consent of the customer.
When the data is entrusted to a business entrust agency (ex. transportation agency) to satisfy the purpose of use speciafied to the customer.
In case it is required by law to disclose or offer the personal information.
Observance of Laws and Continuous Improvement
Vixen observes the laws and standard regarding the protection of personal information, and organize the company policy to ascertain that every member of the company is informed of the policy regarding protection of personal information. Additionally, Vixen will strive for progress of the personal policy protection standard and for its continuous improvement.